Since the internet and emerging technologies around it have been on the rise, the business industry has been seeing tremendous growth. It is why there is a growth of outsourcing businesses in South-East Asia as well!
Businesses around the world are hiring outsourcing firms from this region for services such as customer care support, back office support, IT support, and other for outsourcing solutions.
However, it might be challenging to go through all the outsourcing companies to find the perfect outsourcing partner for your business in South-East Asia. Keep on reading to make your choice easier!
What is Outsourcing?
In simple terms, outsourcing is paying another individual or company, no matter their country or state, to get your work done. These tasks could include anything from sales and marketing to accounting and web and software development.
Top Outsourcing Companies in South-East Asia
Genpact is a company that was established back in 1997 and is now one of the largest companies for business outsourcing in India. Genpact now has around 800 clients that it serves all around the world. Some of the services this company can provide in India are Risk Management Services, Research, Analysis, Consulting, and much more.
They also have ten delivery centers for their clients; if that is not enough for you, they have more than 67,000 employees worldwide.
Tata Consultancy Services BPO
Tata Consultancy Services BPO, also known as TCS BPO, is a subdivision company under TATA group. In our opinion, they also come second to Genpact. Regarding employees, TCS BPO might not have crazy numbers like Genpact, but they have roughly 34,000 professional employees working for them. That number of working individuals should be more than enough to handle work from many clients.
Not only that, but TATA Consultancy Services BPO also got itself a new rank in the market since it was able to cross the revenue mark of $1 billion. NASSCOM also ranked TCS BPO in the top position back in 2013.
Serco Global Services LTD
While the corporate office for Serco Global Services LTD is located in Gurugram, Haryana, the main headquarters is situated in the UK. If we are talking about sheer numbers and human resources, this company has quite a bit to show. Serco Global Services LTD boasts more than 60,000 working employees worldwide, which is not enough because they also have more than 30,000 professionals working in India.
Serco also comes with 43 delivery centers that are located in 21 cities in India. Moreover, the company has also made a global turnover of around $1 billion.
This company is owned by the Essar Group and is easily one of the leading companies for outsourcing in South-East Asia. The company has made itself a $700 million turnover. The headquarters of Aegis Limited is in Mumbai, India. They have more than 43,000 professionals working for them and are based in 43 locations across nine countries.
WNS Global Services
WNS Global Services is another leading provider of global outsourcing services, and they cater to over 200 clients locally and globally. They have more than 25,000 employees under them and have made an annual revenue of $616 million.
Tech companies like Mastek come to mind when discussing outsourcing businesses in this region. One of the best leading tech companies in in SE Asia, Mastek, has already made it into Forbes on the Forbes Asia Best Under A Billion list. It was also the only It based business to be included in the Fortune India Next 500 list in 2022.
They have offices in multiple regions, with headquarters in locations such as the UK and The USA. Employing more than 1600 workers, Mastek provides its services in India through six silvery centers.
It is one of the most experienced outsourcing companies on this list, as it came into existence in 1990. It aims to bring smiles through technology and its services, and it does this on a global scale in 37 different locations. Hexaware provides BPO services and services in areas regarding healthcare, insurance, and finance.
The company has achieved high recognition due to its work and has been named a visionary by Gartner in the magic quadrant for public cloud IT services in 2022. The business gained more fame in the Hermes creative awards by dominating the competition with 17 awards
MindStick, which is a private business, is one of the top outsourcing companies in SE Asia currently. The company is most famous for its fast rate of growth and its speed at attracting a high number of customers despite the competition from other tech companies in the region. It employs workers specialized in web and software development targeting 45 customers globally.
The company offers more than 30 years of experience and is now working on more than ten plus projects. They provide a flexible workforce and specialized teams that also develop mobile apps.
Quantanite is one of the leading outsourcing solutions partner in Bangladesh. They are multinational company with offices in UK, USA, South Africa and Bangladesh. They have over 3000 staffs worldwide and have been providing solutions in areas such as digital content services, back office support, automation, etc.
You will find many top IT firms aimed at software development, but ITC-info is a company that provides solutions to customers. They have a reasonable response rate when considering a list of call centers in India that are helpful. ITC offers services such as application development management, enterprise resource planning, and testing for newly released applications.
In the 2022 Automation Anywhere Partner of The Year awards, it won two categories, digital workforce partner and renewals partner. It has a broad consumer base providing services in hospitality, banking, consumer goods, etc., across 35 countries.
South-East Asia is one of the top leading countries for tech, and it’s easy to see why. The number of tech firms targeted towards providing services is ever increasing, and the number isn’t likely to get lower anytime soon. The global engagement these firms have brought into the region has undoubtedly made South-East Asia stand out more than it always did on the global market. We’re highly likely to see more improvements and developments in the tech world from rising South-East Asian IT firms
If you are looking to specifically outsource to Bangladesh, one of the top outsourcing region in South-East Asia, check out the article on Top BPO companies in Bangladesh.
Hope this helps!