Amazon paid $1 billion a year for Thursday Night Football, but recent reports say viewership is falling. Is this massive bet already failing, or is the official scoreboard broken? While the answer is complex, two straightforward reasons help explain why TNF viewership numbers are dropping (Viewership Thursday Night Football).
First, not all NFL games are created equal. A highly-anticipated matchup between two top teams will always draw more eyes than a game featuring two struggling squads. Industry data reveals that game quality is a primary driver of week-to-week viewership swings, regardless of whether it’s on cable or a streaming service.
Then there’s the switch to streaming itself, which creates “viewer friction.” Think about older family members who have watched football on the same channel their whole lives. For them, having to find the Prime Video app and navigate a new menu is a hassle compared to just flipping a channel. This new streaming experience creates a hurdle that can be enough to make casual fans skip the game.
Who’s Really Counting the Crowd? Why Amazon and Nielsen See Things Differently
So, why the disagreement on viewership? It boils down to a classic case of “who’s counting and how.” For decades, the industry has relied on Nielsen, a third-party company that acts like an independent referee for TV ratings. Nielsen uses a representative panel of households to estimate how many people are watching across the country. This has long been the standard for regular TV, but it faces new challenges in understanding live sports streaming data.
Amazon, however, has a completely different view because it owns the platform. Imagine Nielsen is an expert estimating the size of a concert crowd from a distance, while Amazon is at the gate scanning every single ticket. Amazon knows precisely how many accounts logged in and for how long. This is their first-party data—direct, exact information from their own customers, something old-school networks never had.
Ultimately, neither number is necessarily “wrong”; they just tell different stories. Nielsen’s estimate provides a standardized number that advertisers use to compare shows across all of TV. Amazon’s data, however, gives a perfect picture of engagement on its own service. This fundamental clash over how to accurately measure success in the streaming age is the real game being played, and its outcome will affect more than just football.
Viewership Thursday Night Football: Why This Football Fight Matters for Everything You Stream
The debate over football viewership is more than just noise; it’s a critical test case for the future of live sports broadcasting. This isn’t just about one game. The winner of this measurement debate helps determine the value of every show on Netflix or Disney+, influencing which stories get told and which get canceled. So the next time you see a report on a show’s “ratings,” you’ll know to ask the real question: “Whose numbers are these?”

