If I got a flat tyre, a dead battery, or my car broke down in the middle of the road, I’d probably call the first roadside towing service in Perth I find. But that quick decision could cause bigger problems.
I might get overcharged, fall for a scam, or let someone unlicensed tow my car. In the end, I could lose more than just money for repairs.
When you’re stuck on the road, time matters, but choosing the wrong towing service out of panic will worsen the situation.
This guide by Quokka Towing will walk you through what to look for if you need a fast roadside towing service in Perth, so you know who to call when it matters most.
1. Fast Towing Services Respond Quickly and Operate 24/7
When your car breaks down, fast help means more than just showing up quickly. A good towing service sends a truck fast, gets to you on time, and works efficiently to get you moving again.
- Look for one that operates 24/7: Breakdowns can happen at any hour, so ensure the service provider is always ready to respond, day, night, weekends, or holidays.
- Check if they cover your area: Some tow truck services only work in certain suburbs or parts of Perth, so you should ask them about their service range.
- Real-time tracking is another big plus: If the tow truck has GPS, you can follow its route and know exactly when it will arrive to lower your stress levels and make you less anxious.
Quokka Towing responds quickly across Perth and nearby areas, with real-time updates so you’re never left waiting anxiously.
2. Trusted Towing Companies Are Reliable and Professional
A good towing company should be reliable, professional, and easy to deal with from the first call to when your car is safely handled.
- Check their Google reviews and social media pages: Google and social media are great places to see what other people say. Focus on feedback about how quickly they arrive, how they treat customers, and how they handle vehicles.
- Experience matters too: A team in the game for years has likely seen and handled all kinds of breakdowns. Don’t be afraid to ask how long they’ve been in business and whether their drivers are trained and certified.
- Ensure they’re licensed: This isn’t just a formality; it protects you if something goes wrong.
- Listen to how they communicate: A professional team speaks clearly, answers your questions, and respects you. That kind of service makes a stressful situation much easier.
Quokka Towing brings over 50 years of combined experience to every job. Our team is fully licensed, highly trained, and trusted across Perth for fast response times, friendly service, and professional care from start to finish.
3. Good Towing Companies Have Transparent Prices and Follow WA Laws
Clear pricing matters, especially when you’re already dealing with a stressful situation, because the last thing you want is a surprise bill after your car is towed. You should always choose a company that gives you a full quote upfront, so ensure you ask for the total cost before the service begins.
In Perth and the Peel region, towing services are now heavily regulated thanks to WA’s 2025 towing reforms. These rules were implemented to protect drivers from unfair practices and overcharging after a crash.
Here’s what you should know:
- The maximum charge for crash towing is $485 for the first 50km
- After that, it’s $4.40 per extra kilometre
- A one-time $138 surcharge applies after hours
- Storage is capped at $25 per day with no hidden fees
- “Spotter fees” are banned
- You must sign an Authority to Tow form before your car is moved
- Only licensed operators are allowed to tow vehicles legally
You should also check if the towing service accepts your preferred payment method: cash, card, or mobile payment.
At Quokka Towing, we keep everything upfront and honest. We follow all WA towing laws and give you clear, fair pricing.
4. Safe Towing Services Use Proper Equipment and Safety Practices
When it comes to towing, having the right equipment and safety measures in place will safely get your car from one point to another.
- The truck should suit your vehicle type: Low cars are safer on flatbeds, while wheel-lifts work better in tighter spaces. Using the right gear prevents extra damage to your car during the tow.
- The tow truck should be in good condition: No old, worn-out vehicles. Reliable, well-maintained equipment helps prevent more damage during the tow.
- Driver safety is just as important: The team should wear reflective gear and use cones or lights to stay visible and safe while working on the roadside.
At Quokka Towing, we always focus on doing the job safely and with the right tools.
Make a Smart Choice
If you need a fast roadside towing service in Perth, choose one that offers 24/7 availability, clear pricing, proper licensing, and excellent customer service. These are the key factors to look for to avoid unnecessary stress when you’re stuck on the road. You can even save the number of a trusted towing service before you find yourself in an emergency.
Quokka Towing is always ready to help when the unexpected happens. We provide fast, fair, and professional service, so you’re never left stranded for long. Contact us today for quick and reliable towing in Perth.